There are two ways of using C-NAVI services.

If you are using C-NAVI for the first time, please register here:
(Registration is free of charge.)


(Sorry Japanese only)

A) Web Matching Service If you have already registered
Web Matching Service Flowchart
Job requests from clients are placed on the Web.
Specialists peruse job offers placed on the Web and the details of job requests sent to them by clients.
Specialists able to meet a client's requirements respond to the client on the Web.
The client and specialists verify conditions with each other over the Web. The client then chooses a specialist.
Agreement is reached. The specialist carries out the job.
The client pays the fee agreed on with the specialist, through C-NAVI.

Using this method, clients themselves are able to search for and select interpreters and translators from the C-NAVI database. Clients may also register their job requirements and select from among specialists who offer their services for the job.

* C-NAVI will advise on all matters until agreement is reached between client and specialist. C-NAVI takes no responsibility for matters arising after agreement. Clients and specialists are free to negotiate on fees.
* Instead of the brokerage fee normally charged for intermediary services, payment for C-NAVI services is 5% of the fee agreed between the client and the specialist.

Web Matching Service Guide
(Sorry Japanese only)

(Sorry Japanese only)


B) Coordination Service
Coordination Service Flowchart
C-NAVI receives a job request from a client.
C-NAVI selects a suitable specialist from the database and asks the specialist to accept the job.
C-NAVI notifies the client that a specialist has been selected. Fee estimates and other matters are then settled, followed by formal agreement.
C-NAVI provides necessary support, such as transfer of materials, etc.
Completion of the job. C-NAVI then sends an invoice to the client.

By this method, the C-NAVI office searches for and selects the most suitable interpreters/translators on behalf of the client. The C-NAVI office coordinates details between client and specialist (arranging preliminary meetings, transfer of materials, etc.).

* Fees for the C-NAVI Coordination Service are based on a rate structure set by C-NAVI.

Interpreting Fee Schedule][Translation Fee Table

Please send job requests directly to the C-NAVI office, by telephone, fax, or E-mail.

C-NAVI Tokyo Office:
6B Parkside Annex 1-17 Sanbanchou, Chiyoda-ku, Tokyo 102-0075 JAPAN
TEL: +81-3-3222-3500 FAX: +81-3-3222-3513
E-Mail:info@c-navi.net

Note to Clients
  • Whether you choose method A or method B, please be aware that good communication with the selected specialist is essential for the success of business at hand. Please provide as much information as possible regarding times, venue, details of assignments, reference materials, and so on.
  • Please provide the specialist beforehand with whatever materials are available. If it is not possible to pass on the actual job material in advance, related materials, explanatory outlines, etc., will still be very useful in enabling the specialist to make all possible preparations for the job.
  • As professionals, specialists maintain complete confidentiality of all dealings with clients.
  • Particularly for interpreter services, in the continually changing business scene, where speed determines gain or loss, preliminary meetings are sometimes not possible. Moreover, some circumstances cannot be anticipated unless on the spot. Even in such cases, explanation of conditions and circumstances by the client or client's representative will help the interpreter to prepare, and adapt to conditions as required. This will do much to ensure the smooth progress of the business for which the interpreter is being hired.
  • Above all, a relationship of trust between client and specialist is the key to business success, and gives a return exceeding the cost involved.
  • C-NAVI's mission is to support and enhance good communication between people, between businesses and between countries.


Enquiries:info@c-navi.net

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